About us:
On Site Companies is a family and woman-owned company that has been in business for over 30 years! We are growing every year and have internal growth opportunities for our team members!
Position Summary:
This position will be responsible for effectively entering all customer orders and service requests received into the company’s order entry system. The primary objective of the Order Entry Specialist is to enter orders with correct information to ensure proper execution and billing while establishing ongoing financial stability for On Site Companies.
The Order Entry Specialist will need to be a self-starter, detailed orientated, proficient with data entry skills, and comfortable with Microsoft products specifically Excel and Outlook.
Duties and Responsibilities:
- Efficiently enter orders into operating system with high accuracy and attention to detail
- Follows up with internal and external customer regarding orders via phone call or email
- Set up new customer accounts and maintain files, as necessary
- Maintains customer records by updating account information in company operating system
- Assist with various administrative functions for company
- Communicate with internal and external customers in a positive, friendly, professional manner at all times.
- Perform internet research to verity addresses, tax groups, and other customer information as needed
- Work with all company departments to meet the needs of both internal and external customers.
- Able to produce copies of invoices to be sent to On Site customers
- Has the basic knowledge of all On Site products for all lines of business
- Record notes in company operation system regarding actions taken in a given situation
- Research answers or solutions as needed
- Refer internal and external customers to supervisors, managers, or others who can help
- Maintains teamwork with employees by balancing team and individual responsibilities
- Displays professionalism by approaching others in a tactful manner, treats others with respect and consideration regardless of their status or position
- Accepts responsibility for own actions
- Continues organizational support by following policies and procedures
- Also completes administrative tasks correctly and on time
Compensation and Benefits:
On Site Companies offers all full time team members a comprehensive benefits package. The company paid benefits are the company offered core life and AD&D insurance and Employee Assistance Program (EAP). Voluntary benefits include medical, dental, vision, supplemental insurances (disability, accident, cancer, hospital confinement, critical illness, life). We offer a 401k with a competitive company match and 100% vesting at eligibility date.
- Medical, dental, vision
- 401K (with employer’s match!)
- Health Savings Account
- Life Insurance, at no cost to you
- Employee Assistance Program, at no cost to you
- PTO & Sick Time!
- Paid biweekly
Check us out online!
www.facebook.com/onsitecompany
On Site Companies is an Affirmative Action, equal opportunity employer. On Site Companies will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
