Troubleshooting Checklist: Climate Control Equipment

Standard Heating Equipment

• -Make sure the start button has been pressed
• -Be sure the heater is plugged in to a dedicated 120v / 20amp outlet
• -Check to see if the GFI/breaker has been tripped
• -Be sure the thermostat is set high enough to call for heat
• -Be sure the gas is on:
  •      -For propane – check the valve to the tank and also the “t” valve right after the red regulator
  •      -For natural gas – check the “t” valve right after the meter
• -If you are burning propane check to see if there is at least 20% in the tank
• -Be sure there are no materials blocking the front or back of the heater
• -Check to see if the hose is kinked or if there is anything on it such as lumber, vehicles, etc.
• -Be sure gas selector valve is in the correct position if applicable (natural gas or propane)
• -Be sure all extension cords are grounded
• -All ductwork must be straight to maintain constant air flow

Ground Heater Equipment

• -Make sure there is power to the machine
• -Make sure there is fuel in the machine
• -For the E1100 – make sure to wrap fuel tank and fuel filter with extra hose and blanket to avoid fuel gelling
• -Make sure the unit is level – if not machine may be showing a false low level fault
• -Check to make sure there is nothing laying on the lines
• -Be sure the pump is running (check flow meters – a.k.a. spinning dials) to make sure they are turning:
  •      -If not pumping – check for low level fault light located on control panel
  •      -If in low level fault – there may be a leak
• -Check for leaks
• -Make sure the burner is on:
  •      -Check burner fault module located on the side door (green button and red light)
  •      -Press and hold green button for 45 seconds to try and reset

If equipment is still not running properly, call 651-429-3781 to schedule an On Site Heat Technician to be dispatched immediately.