Last updated: 9/21/21
On Site Companies Terms of Service Special Event Rental
By accepting this Agreement, the “Bill To” party on the Invoice (“Customer” agrees with On Site
Companies, Inc., (“On Site”) to these terms and conditions (“Terms”).
General Terms
1. PRICING
All special event equipment and services are billed at an agreed upon special event rate subject to
applicable taxes. Prices are subject to change.
2. PAYMENT
Payment in advance is required on all orders. On Site accepts Visa, Master Card, Discover, and American
Express.
Credit card provided by Customer is current and accurate. Customer is authorizing On Site to charge
Customer’s credit card in the amount specified within this Agreement, as well as any other fees listed
below, if applicable.
Customer may also pay by check at least 4 weeks prior to the event.
3. CANCELLATIONS
Cancellations notified at least 48 hours prior to delivery, 50% of full payment will be returned. If notified
0-47 hours prior to delivery, no refund will be returned.
4. UNIT DELIVERY, LOCATION, AND RETREIVAL
On Site will not be held responsible for Customer’s failure to designate unit placement at time of delivery.
If unit is set in an undesired area because Customer failed to designate placement area On Site reserves
the right to issue a trip charge, plus fuel costs.
Customer agrees not to remove units from site or permit the units to be removed from the site without
notification of doing so to On Site.
5. EQUIPMENT USE AND ACCESS
Customer will immediately notify On Site and discontinue use of equipment that is or becomes
unsafe or dangerous. Customer shall provide unobstructed access to equipment on the day of servicing or
removal or be subject to a trip charge plus fuel costs, and/or delayed service or removal.
Cancellation of delivery upon arrival for a recurring portable restroom rental will be subject to
a trip charge. Special event orders that are cancelled with at least 48 hours’ notice prior to delivery, will
receive 50% of full payment returned. Failure to notify On Site within 48 hours of delivery – no refund
will be given.
6. LIMITATION OF LIABILITY
Customer shall bear the risk of loss and damage to equipment. In the event of damage, other than
damaged caused directly by On Site, Customer shall pay the cost or repair or replacement.
In no event shall On Site be liable for any i) expense of any kind arising out of or related to the rental of
the equipment; ii) incidental, indirect, special or consequential damages (including, but not limited to
damage to grounds due to Customer’s delivery instructions), or; iii) any amount in excess On Site
receives from Customer as payment under this Agreement.
8. CHOICE OF LAW
This Agreement shall be governed by the laws of the State of Minnesota. There shall be no
presumption or inference against the party drafting this Agreement in construing or interpreting
its provisions. This Agreement constitutes the entire agreement between the parties with regard to its
subject matter, superseding all prior negotiations and agreements, and shall not be amended, altered or
changed except in writing signed by both parties. The parties hereto irrevocably and unconditionally
waive, to the fullest extent possible, their right to a jury trial in any suite, action, or proceeding on any
matter arising from or relating to these Terms.
On Site Companies Terms of Service Special Event Rental
Sanitation Terms
1. WINTER, ENVIRONMENTAL, AND FUEL FEES
Due to winter climate conditions, On Site will impose a winter service charge which covers the
additions costs related to, but not limited to freeze prevention costs, and additional labor.
Customer agrees to environmental fee if they use, create, dispose, or store hazardous materials.
Customer agrees that On Site may increase its fuel surcharge and/or haul rate to adjust for any increase to
On Site costs.
2. DAMAGE WAIVER
Customers choosing to opt-out of the damage waiver program must sign and return
a release form to avoid the additional charge. Customer is still responsible for all personal injuries or
property damage as set forth in the rental agreement. The damage waiver is valid for all instances of
damage except damage due to customer’s neglect or misuse.
3. LUXURY TRAILER DEPOSIT
A 50% non-refundable deposit is required for luxury trailer rental. The remaining balance for rental is due
4 weeks priors to delivery. If a cancellation is notified at least 4 weeks prior to delivery, up to 50% of
balance (not including non-refundable deposit) will be returned. If notified within 4 weeks of delivery, no
refund will be returned.
Climate Control Terms
1. PERMITS AND CONTRACTORS
Customer is responsible for following any city or local codes requiring Burner Permits or LP Permits.
Certain local governments require a mechanical contractor to make connections to fuel source. An
electrician is required for AC units power connections 3.5 ton and above, and for power on P1800 and
above electric units.
2. GROUND HEATER FUEL
Diesel #1 fuel required on all ground heaters. On Site has diesel fuel fills available.
3. FUEL SURCHARGE
Customer agrees that On Site may increase its fuel surcharge to adjust for any increase to On Site costs.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By phone: 1-800-210-8407
- By visiting this page on our website: onsiteco.com
