When you need something done, you need it done on your schedule. You want whoever is working on your project to treat it seriously. It’s important to you. You wouldn’t be doing your project if it wasn’t important. There is a desire or even a need for anyone contributing to your project to take it seriously enough to work hard and respect the deadline.
You’re looking for a sense of urgency.
Urgent or Fast?
The phrase “sense of urgency” is bandied about frequently in our busy world. Many people use it interchangeably with “as fast as possible.” But “fast” is not equal to “urgent.” After all, there are three ways to do things: the right way, the wrong way, and the Max Power way. It’s the wrong way, but much faster.
When you want a sense of urgency, you don’t want things to be done fast just for the sake of doing them fast. A sense of urgency is greater than that. A sense of urgency means doing things with the seriousness and respect they deserve in a timely fashion. It does not mean getting things done as fast as possible by any means necessary. There is an old adage that anyone who does not have the time to do something right the first time certainly doesn’t have the time to do it over. A sense of urgency does not mean cutting corners.
A sense of urgency does mean having an understanding of the situation and what is required to solve the problems presented. It also means people who are actively engaged in solving the problems and completing the tasks.
The operative word in “sense of urgency” is “sense.” It is something that we don’t just take in intellectually, but we internalize the need for urgency. We feel it. Humans are emotional beings that function on emotions, both positively and negatively. When we have a sense of urgency about something, there is an emotional connection that drives us to accomplish the task.
On Site’s Sense of Urgency
At On Site Companies, we treat every order and every customer’s project or event with a sense of urgency. That means we treat every customer and order with seriousness and professionalism. Your projects have deadlines. Your special events have locked-in dates. You have a timeline and we respect that.
We get calls from people months in advance of when they need their toilet or climate control equipment. We also get calls from people in emergency situations where they need toilets or climate control as soon as possible. Both types of customers have their own timelines and needs that are important to them. And, both types of customers deserve to have their needs met with a sense of urgency.
Let’s get that quote done. Let’s get your units out to you. Let’s make sure you’re ready. Let’s do it right and in a timely way. We’ll make sure you get what you need by the time you need it. We respond to your calls or emails. We have 24 hour on-call service. We use technologically-advanced routing. All put together, this means we have internalized urgency into our process. It doesn’t matter if you need temporary sanitation, ground thaw, temporary heat, or temporary cooling, your project will be treated with utmost urgency.
