All porta potty companies are the same, right? I mean, really they just drop off a porta potty and clean it occasionally and THAT’S IT, right?
Wrong. Oh so wrong. The behind-the-scenes at On Site is a lot more than that! And, it’s surprisingly high tech.
In The Beginning
At On Site, the differences are noticeable right from the very beginning of the process. While you know you need temporary sanitation, you might not know exactly what you need or how much you need. On Site’s website is a great place to start your journey. We have a restroom calculator that allows you to input how many people and how much time you’ll need it for to get a ballpark estimate of how many toilets you’ll need. It even includes if you’ll need handwash stations and how many!
Beyond the typical porta potties, you may want to consider a luxury trailer for special events or parties. And, if you’re looking for sanitation solutions for a construction project, a fresh flush system may be right for you.
Wow, that’s a lot of options! It could be a bit over-whelming, but it’s okay. Once you familiarized yourself with the options on the website, you can move on to phase two of your master plan. If you need just a unit or two for a backyard party, at this point you can order online for deliveries outside of 72 hours. Our secure server even allows for you to pay for your order online, any time, day or night. If you need something more involved, you can either fill out the form on the site to have a member of our sales team call you or you can call us at 800.210.8407.
Whether you call us or we call you, you’ll get to talk to one of our experts. They’re going to work with you to make sure you get exactly the best sanitation solution for your needs. Our team will prepare a quote for you after consultation not just for how many units, but how often you’ll get service. They’ll make sure our techs will know the important details about unit placement as well as information about any other concerns you have.
High Tech, High Efficiency
Here’s where On Site’s technological advancements come in to play. With our operating system software, when the sales person takes your order, it is entered into our system. That same software communicates with sales, billing, dispatch, and the technicians in the field. It allows us to build the most efficient routes, providing our drivers with GPS directions as they drive, up to the minute instructions and notes, as well as communicating back to our dispatch office maps and location data of the drivers. The drivers access all this information via an iPad they use to not only check in and out of their stops on their routes, but provide instant feedback to our office team of any issues they encounter. This allows our team to solve problems on the fly for our customers.
All this efficiency has real value to our customers. It means we make sure they get what they need when they need it without wasting resources or time. If there is a problem, this process and technology make sure our team can fix it in the shortest amount of time possible. It can be as simple as, “hey, our gate is going to be locked in the morning,” but that simple note can lead to your account manager working with you for a solution to make sure you get serviced. (A gate code? A different day? All that information gets to the driver!)
On Site Companies has come a long way since the days when routes were done on paper handwritten in a notebook. Sadly, not all restroom companies have come this far. The next time you’re shopping for a porta potty rental, ask yourself, does this company have the tech to make the process seamless? Can I order online? Are their routes efficient? Do they have quick and efficient communication infrastructure between their sales, billing, dispatch, and technicians? If you want to answer those questions, then you want On Site Companies.